Live Feed Page
At the top of the screen, there is a white bar that has the name of the topic you chose on the Topic Overview Page. Also notice the ‘pause’ icon on the bar. When clicked, this will cause the live feed to be paused so you can look further into a particular tweet without it moving down and off the page.
There is also a save icon on the blue bar. Clicking this will add rules corresponding to the current filters on the Live Feed to the rules typed in the Query Box on the Topic Overview Page. You will be warned before overwriting the previous topic. How to create rules by creating filters and saving topics is explained more here.
When entering the Live Feed for the first time, the widgets shown include the Volume Widget, located along the top of the page, Conversation widget on the left, and a few select widgets along the right; the Entity_Histo Widget, the Event_Histo Widget, the Sentiment Widget, and the Map Widget. These and other widgets available for addition are listed and explained here. Any widget can be added anywhere on the screen where an Add New Widget Box is available in the Customize Layout View. In addition, Each widget that makes up the Live Feed upon opening the page can be removed or collapsed. This is achieved using the icons in the upper right corner of each widget. The 'x' will remove the selected widget from the screen. The export icon will allow for a export of the selected graph, and the last icon will minimize the selected widget for more space.
The left side of the screen, under the Geolocation Widget, is a live feed of all documents posted that make it through the filters designed by the rules of the topic selected. Clicking on a link will open a window that takes you to the poster’s twitter, blog page, or forum. As stated before, clicking the pause icon at the top of the screen next to the topic name will pause the live feed of tweets until the user starts it again. However, no aggregation of data will be lost, you can view the data that occurred during a pause by going into the history of a topic, as explained in this article.
There is also a series of icons in the top right corner of the Conversation Box. The first four of these icons help you to navigate through the pages of document blurbs. Using these icons, you can display pages of documents at any point in history. The number icon in the middle shows the current page.
The right-most six icons can toggle the individual sources of documents on and off. The first manages Twitter documents coming into the live feed, the second relates to documents originating from google plus, the third shows public discussion forums, the fourth directs the input from YouTube, the last two icons relate to Facebook and blog origins, respectively. When first entering the Social Media Command Center, all sources of input are turned on. Clicking an icon will turn its respective source off; clicking again will restore it to the Live Feed.
Article ID: 3, Created On: 1/30/2012, Modified: 3/7/2012